Terms of Service

Privacy Statement

We will only use the information provided online for your purchases. We do not share, sell, or distribute this information to anyone.

Refund/Return Policy

We dig our irises fresh just before shipping, and we strive to ship only quality, true-to-name stock. If you have a concern about a plant (either an error or a plant that does not arrive in good condition), please let us know as soon as you receive it and we will gladly replace it. We cannot be responsible for loss over the winter. Please note that not all plants will bloom the first year after transplanting.

Terms and Conditions

Shipping

Bearded iris will be shipped bare root in August. Beardless iris (Japanese, Siberian, etc.) will be shipped moist-packed bare root in April or September. See Ordering page for ship date details.

Shipping charges in the shopping cart are for shipments to continental U.S. addresses only. We ship via U.S. Postal Service Priority Mail. Because bearded and beardless iris are shipped at different times of the year, orders for irises requiring multiple shipping dates may incur separate shipping charges.

We do not ship internationally. Please contact us if you have any questions.

Live Plants

You will likely not receive your order right away. We ship live plants that are dug at a time of optimal shipping. This may be several months after you place your order, particularly if you order early in the year. See Ordering page for more details.

Color

The color of your iris may not match exactly what you see on our website. We strive to provide true-to-color pictures, but not all monitors and printers are calibrated accurately. Additionally, while some minor color variation occurs naturally, your cultural conditions (e.g., soil, fertilizer, sun, and water) can affect color. Therefore, we do not guarantee an exact color match.

Substitutions

Substitutions will not be made without your permission.

‘I’ve have ordered a large number of iris over the past couple years from Cascadia. Patrick and Margaret have been stellar to work with. I’m very picky and they have been able to accommodate my requests and also keep me very well educated on iris culture. All of their iris I ordered were healthy and strong—every one came back the next year. The pictures of their iris are very accurate as well—no weird color treating. I will continue to work with CIG in the future! Thank you Patrick and Margaret!’

Jeremy M. Overland Park, KS

"I have purchased Japanese Iris from Cascadia Iris Gardens for the past 3 years. I have always received very healthy iris, whether I purchased them spring or fall. I have never been disappointed. That is why I always come back. I am looking forward to seeing their 2018 selection."

Linda M. Monroe, CT